The company is interested in revolutionizing access-to-finance in Africa.
It has built a track record doing this with technology, superior execution capability, and access to international best practices combined with local context.
After building a foundation in payments, it is now entering into the critical piece, access-to-credit.
Job Duties/ Responsibilities/ Accountabilities
Manage all local credit risk functions for the company
Apply both traditional and innovative algorithms and data-inputs to build the next generation of predictive models that solve problems in credit risk, fraud, collection and marketing
Continuously pilot the models based on hypotheses and finetune the models based on results
Identify new data sources to be used in strategy and evaluate cost/benefit
Ensure that predictive models are properly developed, implemented and compliant with regulations.
Lead and conduct in-depth and intensive market research to understand customer behaviors – including hands-on field research of speaking with potential customers and partners – and global competitive research to adopt others’ lessons learned
Coordinate efforts, including documentation and data preparation, for internal and external model auditing
Collaborate closely with the Chief Risk Officer in China / Europe to give local, non-traditional perspectives to company’s risk models, product design, and lending policies
Collaborate closely with the international product and engineering teams to design the credit products – overall policies, repayment periods and terms, interest rates, fees, penalties, use cases – and give inputs to UX/UI as appropriate
Experiment with new tools and techniques to improve insights
Oversee implementation of new models and policy elements, balancing speed to market with superior execution
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Oversee review and approval of loan transactions, determine appetite and regulatory ratings, monitor credit trends in the portfolio
Design credit risk frameworks to help manage risk exposures
Manage, coach, and develop a team of analysts and data scientists, prioritize work across the team to ensure highest-quality execution and delivery of data-driven insights and solutions
Ensure all transactions have full and proper documentation at all points
Consistently review rating triggers and break clauses
Ensure credit protection is fully understood and utilized
Explore if there are any further possibilities of exploiting credit protection
Perform sector analysis regularly in order to assess portfolio concentration or trends
Monitor, manage and report exposures at a counterpart, product and portfolio level
Any other duty assigned by line manager/management
Key Performance Areas:
Ensure a review and possible update of credit risk policies at least bi-annually
Number and cost of errors: Zero tolerance for errors
Cost variance per project: Nil
Time variance per project: No variance.
Departmental performance score based on feedback from stakeholder’s assessment: of at least 70% and above.
Regularly design strategies that will increase customer base by 10% monthly incrementally
Education Qualification: Minimum of a Bachelor’s degree and a Master's in Credit/Risk or related field
Professional Qualification: Professional certification in credit management or related field is required
Experience: Minimum of 10 years post-graduation experience working as a credit risk professional with at least 4 years in senior management.
Experience beyond a traditional bank’s credit team, of serving ‘middle of the pyramid’ (eg. Middle 60-80% of the population) in credit
products (for example with a mobile money or fintech) – is a strong plus
Experience with ‘credit at payment – including Credit card, Paylater or Overdraft type products is a plus Grade Alignment Director
Key Competencies Requirements
Strong technical skills required
Financial/credit risk management skills
Strong familiarity with regulatory rating requirements and application of such guidance
Strong documentation (loan and/or derivatives), analytical, presentational and communication skills required
Significant experience in credit products including loan products and derivatives
Strong written and verbal communication skills, with attention to detail
Strong analytical, organizational, and multi-tasking skills.
Energetic, highly self-motivated and able to work efficiently and productively.
Professional disposition and ability to maintain confidentiality
Proactive and solution-minded attitude
Ability to work under little or no supervision
But also highly innovative and practical– understand ‘the people’, how they are, how they act, etc
Interest to work with an international team, in very cross-cultural environments
Passion to effect change to the current system
Excellent Interpersonal Skills