Customer Services Agents (Based In Victoria Falls X5;Harare X8And Bulawayo X4) – Expiry Date: 2019-09-27

• Prepares for check in of passengers
• Processes passenger’s flights in accordance with the set regulations Handles queries relating to lost baggage
Assist passengers on boarding and disembarkation and attends to passenger’s queries
Prepares and conducts aircraft weight balance including the issuance of loading instructions
Maintains records of flights in the system and also keeps manual records of all flights
Assists customers in the lounge and manages stocks of supplies for the lounge
Supervises the loading of aircrafts in accordance with airline requirements
Prepares and compiles banking of money received from customers and keeps records
Qualifications and experience required:

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