Customer Services Representative – Esales (1-Year Fixed Term) – Expiry Date: 2019-03-11

Customer Services Representative – ESales (1-year fixed term)
This role shall responsible for providing inbound and outbound multimedia sales and service support and query resolution to Zimnat customers with a key focus on digital platforms.
Reporting to the Team Leader, the main roles and responsibilities of this role will be:

1. Outbound & Inbound activities

• Administers outbound sales campaigns per business requirements for retention, cross sell and upsell and closing of leads generated through other touch points.
• Ensures positive customer experience by selling the value of Zimnat products in a way that reflect the Zimnat brand.
• Utilizes available platforms, applicati….

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