Debt Collection Agent at ConSol Limited

ConSol Limited, is the leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria.JOB RESPONSIBILITIES

Contacting & Interacting with Debtors via telephone:
Collecting payment on debts
Understanding reasons for late payment.
Ensuring the resolution of delinquent accounts
Tracking outstanding debts
Plan course of action to recover owed money.
Negotiating payoff deadlines and payment plans.

JOB REQUIREMENTS

Education Qualification:

Minimum of ND in Mass Communications or  any related field

Professional Qualification:

Relevant  Contact centre operations certification

Experience:

Minimum of 1-2  years relevant work experience a  the Contact Centre
Working knowledge of appropriate CRM software and understanding of the Contact center industry

Source: MyJobMag Job Feed

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