Our primary focus is to provide facility management, project management and real estate development consultancy, training and professional services delivery support to corporate organisations and private investors with major real estate assets. We pride ourselves in the delivery of high quality professional services while ensuring minimum total life cycle cost of the asset to the owner.
In collaboration with our foreign technical partners Cluttons UK we are able to access global best practices, systems and standards to deliver best value to our customers leveraging our knowledge and expertise of the local operating environment. Cluttons UK is a leading firm of international property consultants and chartered surveyors with a network of offices in the UK, Europe, Middle East, South Africa and the Caribbean. AMFacilities is also in active collaboration with the International Facility Management Association (IFMA) Nigerian chapter.
Alpha Mead Facilities is the first Nigerian facilities management company to be awarded ISO 9001:2008 certification by both UKAS and ANAB in the UK and US respectively. In 2012, AMFacilities won the IFMA Excellence Award for the Best Corporate FM Stakeholder. This same year, the company was appointed to benchmark facility management practice in Nigeria and the entire African region by FM Benchmarking, the global body responsible for tracking the performance of facilities management in organizations and establishing universal standards.
AMFacilities was recently recognized as one of Nigeria’s Fast Growth 50 Companies, an award given by the All World Network (a company founded by Harvard Business School Professor, Micheal Porter and two others) in collaboration with the Tony Elumelu Foundation.
We build our business on a strong platform of the 3Ps- People, Process and Place which defines our mission: We engage the right people both internally and externally and invest strongly in our people and people relationships, whether employees, customers, suppliers or the wider community. The company has developed processes and standards which help to ensure that all activities are sustainable and deliver good results. The ultimate result which we deliver is the place where the customers live, work or play and we thrive to ensure that we provide comfort, safety and security on all our facilities.Role Summary
The Facility Manager is responsible for the day-to-day operational management of the facility through implementation of policies, procedures and programs required by the client and the company.
The ultimate goal is to assure a well-managed well maintained property or portfolio of properties with emphasis on positive and timely response to the concerns and needs of the clients occupying the property.
Conduct periodic unannounced property inspections on weekends, nights and early mornings to determine the performance of key service providers, i.e. janitorial service, landscaping, security, technician/handyman services, etc.
MBWA – Manage by walking around.
Involvement and input required with the Portfolio Manager for the selection of service providers.
Assure full compliance of all service providers with property specifications and standards.
Responsible for daily inspection and supervise Preventive Maintenance plans for the following:
The building including ceiling, walls, floors, windows, etc.
All offices within the building
The premises grounds including the parking facilities.
Sanitation with a strong focus on the toilets.
Possible annex locations within the facility.
Oversee the correction of maintenance issues that relate to the interior space and exterior of the building, as applicable.
Manage property to identify, prevent, address, and eliminate all environmental, health and safety issues.
Conduct regular periodic fire and life safety inspections.
Provide for records destruction services as needed to protect proprietary information.
Monitor utility usage and make adjustments in usage patterns to minimize costs.
Provide project management services for small projects as directed by management. Additionally, the Facility Manager is involved and serves as a resource for all interior planning, furniture reconfiguration and internal moves of the clients.
Conduct periodic property review to prepare and maintain plans for handling major storms, security risks and other extraordinary events.
Maintain liaison relationship with Landlords or Landlord Representatives.
Review and understand Leases.
Produce monthly reports, including an operations summary of completed and planned operations activity.
Assist Project Management and Engineering, Design and Construction personnel – Protect the property.
Provide for the provisioning of administrative / office services as needed by client occupant organizations.
Respond positively and promptly to daily client needs.
Assure consistent approach to addressing client needs.
Lead Team meetings.
Conduct periodic customer surveys.
Advise clients of fire hazard and regulatory compliance requirements in your workspace.
Contribute to the preparation of annual operating budgets and implement the day-to-day management of the facility within the parameters of the budget.
Receive, review, code and sign supplier invoices.
Maintain ongoing communications with head office Accounts Department and appropriate Accounting Manager.
Site Float Management
Develop capital requirements and budget as required.
Provide services and contact information updates required.
Supervise and direct the work of assigned employees/contract staff.
Annual review of staff performance.
Ensure compliance with all training activity and schedules for subordinates and team members, working within the Company policies and procedures.
Keep emergency contact lists up to date and distributed to the necessary people, i.e. immediate managers, security.
Maintain emergency procedures.
Maintain fire safety plans.
BSc/BA in Engineering, Business Administration or relevant field
Proven experience as Facilities Manager or relevant position
Well-versed in technical/engineering operations and facilities management best practices
Knowledge of basic accounting and finance principles
Excellent verbal and written communication skills
Excellent organizational and leadership skills
Good Reporting and administrative writing skill
Good analytical/critical thinking
Relevant professional qualification (e.g. IFM, PFM, IFMA etc.) will be an advantage