Inter-Arc Consultants Ltd, Benin City is a management and training consulting firm. It provides the under-listed services inter-alia to individuals, groups and organization:
Human Resources Training Development and Event Management.
Executive and Workforce Hiring Services.
Management Support and Resource Services.
The firm was established and registered in 1996, incorporated in 2004 and accredited a management and training consulting establishment in 2005. Since then, the firm has rendered countless, worthy, notable and outstanding services to humanity, corporate bodies, multi-national companies and all tiers of Government in Nigeria.Responsibilities
Supervise work at all levels (receptionists, kitchen staff, office employees etc.) and set clear objectives
Plan activities and allocate responsibilities to achieve the most efficient operating model
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
Develop and implement an efficient marketing strategy to promote the hotel’s services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards
Minimum of five years experience as Hotel Manager
Understanding of all hotel management best practices and relevant laws and guidelines
Working knowledge of MS Office
Excellent customer service skills as well as a business mindset
Reliable with an ability to multi-task and work well under pressure
Outstanding leadership skills and a great attention to details
HND/BSC in Business Administration, Hotel/Hospitality Management or relevant field