LeadHire, we understand that for any desired organisational goal to be achieved, the right talent must be synchronized with other forms of resources, hence, our reason for existing.Location: Lekki Phase 1, Lagos Summary The role will include:
Serving customers, making juice bar drinks, setting and maintaining attractive displays, and cleaning and maintaining the juice bar area according to the specifications and the Health requirements.
The person will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
And will be responsible for supervising the day to day operations and efficient functioning of other employees at outlet.
Essential Job Functions:
Ability to stand and walk for extended periods of time
Ability to lift loads, and push and pull food carts
Primary Responsibilities Customer Service:
Provide excellent service to our guests. Give every customer immediate and undivided
Ensure customers are satisfied and have a positive experience.
Have a high level of presence in the bar and be confident in communicating with customers and ensure that their expectations are met and exceeded.
Third Party Management:
Liaises with suppliers, distributors and other service providers to the store.
Assist with ordering and stock control where necessary
Coordinate minor repairs for assets such as ACs, juicers, refrigerators and other assets.
Reports major repairs and maintenance work to the facility company & follow up to ensure appropriate work is done.
Ensure that all billing and cashiering are conducted as per the required standards
Be responsible for opening/closing Stock Management
Operate equipment and serve product in the juice bar area, this includes preparing juices and smoothies and other quick meals.
Ensure a fresh and appealing display by keeping cases, shelves, and displays clean and well stocked, while continuously checking and ensuring freshness and quality of products.
Follow juice bar procedures to maintain supplies, storage and coolers and to track product transfers and spoilage.
Assist with sampling program by keeping sample areas full, clean, and appealing and by sampling products directly to customers.
Operate and sanitize all equipment in a safe and proper manner.
Follow and comply with all established policies and procedures e.g. compliance to dress code, hygiene standards.
Generate and send required reports to management.
Profile Personal Skills:
Strong work ethic and integrity
Exceptional customer service, friendly personality and positive attitude
Good verbal and written communication skills (English)
Willingness to work as part of a team
Ability to follow instructions and procedures
Ability to sell proactively
Aptitude to gain extensive product knowledge quickly
Ability to visually examine products for quality and freshness
Effective time management skills
Proper handling of all equipment in department, including blenders, juicers, knives and other cutting equipment
Available for flexible scheduling to meet the needs of the juice bar
Must possess the ability to think clearly and make quick decisions
Excellent Numeracy and logistical planning skills
Educational or Skill Qualification:
Qualification – Degree or HND
Proficient in the use of MS Excel, Word and PowerPoint
Knowledge of fruits, juice bar products and customer service experience preferred.
At least 1 year Juice Bar Management Experience preferred.
Source: MyJobMag Job Feed