Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.
The journey began with our pioneering of the food court concept in Nigeria – a new and exciting offering for the local market. At the same time, we also imported well-developed QSR (Quick Service Restaurant) brands from South Africa. Since this time we have concentrated on developing our own brands, which already occupy prime market positions. Chicken Republic, as our flagship brand, is a classic success story.
Since launching in 2004, Chicken Republic has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).
Our multifaceted business also comprises an Operational Division, Central Kitchen Unit and Supply Chain Division.Company Description
Maintain overall quality and service standards.
Follow up on management team shift control issues
Develop Operations Excellence Audit action plan.
Ensure that Health & Safety and Food safety working practices are adhered to at all times
Develop budget plans and tactics to achieve target.
Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.
Respond to written customer complaints on a weekly basis.
Conduct management meetings.
Communicate and implement national and local promotions.
Manage the implementation of local sales building programmes
Ensure outstanding customers' service is delivered everytime
Should possess B.Sc/HND in any related field
Minimum of 2nd class lower division (B.Sc.) or Lower credit (HND)
Strong leadership, motivational and management skills.