Operations Specialist at Bolt

Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.Job Description
We are looking for an Operations Specialist, who can manage supply in Abuja, which means training and coaching hundreds of new drivers. This is one of the key roles in Bolt in any city.

Responsibilities
What you'll be doing:

Support all Bolt's business operations in Abuja
Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
Figure out the logistics of how many drivers are needed where and when
Develop and execute strategies to keep the churning rate at minimum levels

Requirements

You have 2-3 years of experience in an analytical position
You're a great communicator
You have a data-driven analytical mindset (Excel skills)
You're a hustler, not stopping after 20 obstacles a day
You have excellent spoken and written English
You're passionate about new technologies and ride-sharing

You’ll get extra credit for:

Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
Experience in product launches or running a business.

Benefits

Motivating compensation – motivational base pay and company stock options
No corporate BS – we’re moving too fast for that
Amazing personal growth experience at one of the fastest-growing startups in Europe
Working with a motivated and talented international team, plus regular team events
Flexible working hours – as long as you get the work done
Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world.

Source: MyJobMag Job Feed

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