Protection Officer at Danish Refugee Council (DRC)

The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world.

DRC fulfils its mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities in the conflict areas of the world; and by advocating on behalf of conflict-affected populations internationally, and in Denmark, on the basis of humanitarian principles and the Human Rights Declaration. We understand "durable solutions" as any means by which the situation of refugees can be permanently and satisfactorily resolved, enabling them to live normal lives. Durable solutions can be voluntary repatriation, local integration or resettlement. In Denmark, DRC assists refugees in all aspects of integration as well as asylum procedures. Internationally, DRC actively participates in supporting the protection of refugees, and promoting durable solutions for conflict-affected populations.

The DRC’s supreme authority is the Council, which consists of up to three representatives of each member organisation, six representatives of the voluntary groups and refugee counselling organisations cooperating with the Danish Refugee Council, and of the Executive Committee.
DRC is an umbrella organisation and is currently consisting of 30 organisation members and voluntary groups, committed to the refugee cause. Membership of the DRC is open to non-party-political, voluntary, nationwide humanitarian and international organisations that work on a democratic basis, and whose aims conform to those of the DRC.Location: Dikwa, Borno
Contract Type: National Contract

The Position

DRC is seeking the services of a committed and competent Protection Officer – COVID 19 Response to join the Borno Team. Interested persons will be reporting to the Project Manager – COVID 19. The Protection Officer will be part of the Danish Refugee Council (DRC) Protection Team and will work under the guidance of Protection Team leader
She/he will be based in Dikwa or Gwoza-Borno state to provide the field team constant support
She/he will have an important role in the implementation of protection activities including protection monitoring, protection awareness, referral pathways, provision of individual protection assistance, support to displaced communities as well as conducting training and capacity building for duty bearers
Close coordination with the different protection actors and represent the organizations at the PSWG meetings
She/he will assist in the establishment of effective community-based structures in support of the protection Programme
He/she will support the field team through a constant field visit to project sites
The Protection Officer is also responsible for the design and implementation of rapid protection assessments in their areas of responsibility, analysis of protection monitoring information and report writing.

Duties and Responsibilities
The main duties and responsibilities will include but not limited to:

Individual & Group Counselling:

Conduct individual assessments for possible psychosocial distress and the identification of a therapeutic intervention plan for people directly identified or referred by the community structures or protection team in relation to Covid-19.
Conduct individual or group counselling as part of a therapeutic intervention plan for and with people identified or referred
Carry out a PSS intervention plan for each individual client after receiving their consent for the same. Consider emotional, behavioural and social factors that affect their psychosocial well-being.
Provide continuous psycho-social support via regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols.
Close cases when the objectives in the PSS intervention plan have been met and no further needs have been identified.
Provide group counselling as part of a therapeutic intervention plan for with people identified and referred by the case management team or social workers following the opening of a CM case file.
Document cases and ensure that any progress on the individual therapeutic intervention plan and any significant change in the client’s psychosocial well-being and overall situation is duly recorded in a timely fashion.
Participate in individual supervision sessions on a weekly basis with the PSS Team lead, bringing immediate attention to any case of special/emergency needs.
Participate in internal case conferences (when relevant), team meetings, training and workshops as scheduled by the supervisory and management team.
Document all general PSS activities as per DRC and donor reporting regulations and transmit these on a weekly basis to the PSS Team Lead for compilation.
Support the planning, implementation and reporting on all PSS activities via weekly work plans, schedules and people management.
Support positive team dynamics and a healthy work environment where our beneficiaries affected by Covid-19 feel comfortable and supported in sharing their experiences, challenges and feelings.
Identify gaps in Covid-19 information and PSS training needs and request support from the PSS-Team Lead or Protection Specialist to provide the same.
Compile all reporting on Covid-19 PSS activities as per DRC and donor reporting regulations and transmit these on a weekly basis to the PSS Team lead for further handling. Engage in regular feedback and dialogue with the PSS Team lead on quantitative reporting.

Data Protection, Confidentiality & Adherence to Protection Principles:

Ensure the proper and safe filing and archiving of PSS client files and activity reports files to maintain data confidentiality as per DRC and international standards.
Carry out all tasks respecting key Protection and PSS principles, including but not limited to.

Do no harm.
Accountability, and.
Need-to-know principles.

Other PSS Activities:

Contribute to regular Covid-19 service mapping, updates to the service directory and support the development of referral systems with different service providers and the local NGO/CSO partners in a deep field.
Flag PSS issues and contribute to the identification of appropriate responses.
Carry out any delegated activities as assigned by DRC management at the field level including:

Supervision of field bases.
Manage DRC protection assets assigned to the field of operation.
Always liaise with security officers in DRC to keep up to date on the security situation of the field base.
Support protection coordinator, a manager with itinerary planning for field visits including donor visits.
Provide detailed updates of activities within your designated field site while keeping yourself well informed of Covid-19 new and emerging issues.

To be successful in this role, the candidate is expected to be honest, strongly motivated and display a high standard of integrity in humanitarian work, disciplined and team-oriented

Education (Include Certificates, Licenses etc.):

Bachelor's Degree in Law, Psychology, Social work, Social Sciences, Counselling, Education, Human Rights, Development Studies or relevant equivalent disciplines.


2-5 years of experience in supervising field staff, planning and implementation of activities in complex emergencies
Skills and experience in assessment, delivery, monitoring, review and evaluation, working with refugees or IDPs
Good facilitation/training skills; experience designing and delivering training curricula, preferably focused on adult learning.
Ability and willingness to maintain a regular presence at project sites and to work during irregular working hours and in insecure environments.
Strong interpersonal, communication, negotiation skills
Self-motivated, able to take initiative positive attitude, resilient and able to work independently
Ability to plan and execute in a timely and quality manner
Excellent computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
Sound judgment and the ability to work effectively with others at all levels
Strong assessment, evaluation, analysis and strategic planning skills
IT literate, MS – Word, Excel and PowerPoint
Interpersonal communication and proven written / presentation skills
Demonstrated ability to manage under stressful conditions.


Flexible & willing to work in a remote setting & to travel to other field locations.
Ability to multitask and work comfortably under pressure
Experience from working in an (I)NGO is an asset
Knowledge in Hausa
Competent and literate in English, verbal and written, with a sound knowledge of technical expressions, any local speaking language will be an advantage


Availability: ASAP.

Salary and Conditions:

In accordance with Danish Refugee Council’s Terms of Employment
The income will be subject to statutory deductions as per applicable Nigeria laws.

Source: MyJobMag Job Feed

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