Readiness Manager at Visa Incorporated

Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa has built one of the world’s most advanced processing networks. It’s capable of handling more than 24,000 transactions per second, with reliability, convenience and security, including fraud protection for consumers and guaranteed payment for merchants.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations, however, enable its bank customers to offer consumers more choices: Pay now with debit, ahead of time with prepaid or later with credit products.

Governments around the world have switched to digital currency instead of checks for benefits payments and purchasing in order to increase efficiency and lower costs, saving taxpayers money.

Visa is giving more people in more places access to electronic payments. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money any time, make purchases online, transfer funds across borders and access basic financial services. All of which makes their lives easier and grows economies.Job Description

This Readiness Manager role will focus specifically on Visa Direct – a payment service that Visa provides to facilitate fund transfers/disbursements to cards and accounts around the world using push payment technology.
The role holder has the unique and exciting opportunity of deploying a relatively new payment capability and an impact of driving future market growth for Visa in the CEMEA region.
This role is a good mix of business, functional and technical knowledge providing the role holder flexibility and learning in the dynamic digital payments ecosystem. This is an individual contributor role reporting into CEMEA Visa Direct Readiness Lead.

Key Responsibilities

Defining implementation plan and executing them for the initial pilot clients
Defining transition plan to migrate support to wider Client Services teams with a focus on operational efficiency
Develop artifacts, training materials and presentations for the Client Services team
Execute Visa Direct initiatives that may impact clients from a business operations perspective including changes to current products, implementations of new products and the business and digital release cycle
Become Visa Direct subject matter in Client Services including knowledge of the APIs, implementation guides, client integration options, deployment and post-production support
Use technical expertise blended with business acumen to solve complex problems by analyzing transaction level detail, API field data, and leveraging Visa tools
Embrace and implement new methodologies on an ongoing basis as the business scales within the organization


Bachelor's degree with at least 8 years of experience in product/project management or product development in the payments industry
Functional Project management experience in a client-facing role
Understanding of digital payments and web-based technology including HTML, web- based service APIs, JSON, XML
Working knowledge of core transaction processing (message routing, authorization, clearing & settlement)
Strong technical aptitude with the ability to absorb technical information and apply to business solutions where little or no precedence exists. Be able to communicate complex, technical concepts in a focused and well-organized manner.
Willingness to take on new challenges in a fast-paced environment and be flexible with multi-tasking and changing priorities. Ability to work in the “grey area” where answers may not be known but need to be developed
Excellent verbal and written communication skills, problem-solving skills, attention to detail and interpersonal skills in negotiating and influencing internal and external stakeholders
Organized self-starter, result-oriented, and a passion for scaling new products
Expert knowledge of standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.)
Having the following will be added advantage, Subject Matter Expertise in multiple areas such as card payments, products and services, payment technologies, wallet services gained through years of experience supporting clients and new product initiatives within a payment-processing environment
Also experience of working with banks and Fintech in the CEMEA region

Source: MyJobMag Job Feed

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