The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations.
As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.Job Summary
The Team lead, Consumer Lending (Public Sector) will be responsible for driving and optimizing sales within the Asset Creation Team, consistently following up with registered customers on IPPIS to maintain relationship and generate sales to meet set target.
Roles & Responsibilities
Manage day-to-day Consumer Credit team operations.
Build, develop and grow team members for optimum performance
Constantly liaise, coach mentor and motivate team members team for optimal lead generations and conversion.
Responsible for monitoring and ensuring team members meet set targets
Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
Generate and contribute via market analysis and customer perception of new products.
Establish a good customer base on IPPIS
Strategically devise means to help self and team members to generate and maintain quality sales contacts registered on IPPIS
Motivate, train and maintain a healthy and effective team
Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.
Bachelor's Degree / HND in Marketing, Business Administration, Accounting or any other related field
5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)
Experience and good knowledge of IPPIS
Demonstrated ability to lead and manage a diverse sales team.
Demonstrated ability to achieve sales target.
Strategy development, project management, problem-solving, and change management skills.
Solid understanding of the financial market and products.
Exceptional negotiation skills.
Ability to build positive working relationships, both internally and externally.
Ability to effectively present information and negotiate with all levels of management
Demonstrated strong oral and written communication skills.